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Water Damage Restoration Company

Professional water damage restoration services in Wausau and all of Central Wisconsin

#1 Water Damage Restoration Solution for Home or Business

When disaster strikes, NorthStar Restoration Services stands as Wausau and Central Wisconsin’s beacon of hope and resilience. Our renowned water damage restoration solutions are meticulously designed for both residential and commercial properties, ensuring swift, effective, and compassionate responses around the clock. Recognized as the #1 water damage restoration solution in the region, we specialize in confronting and mitigating the aftermath of floods, leaks, and any water-related disasters.

Our team of certified professionals is equipped with the latest technology and techniques to not only restore your property but also to preserve and protect it against future damage. Whether you’re facing an emergency situation or dealing with the lingering effects of water damage, NorthStar Restoration Services pledges to restore your home or business to its pre-damage condition, prioritizing safety, quality, and peace of mind.

Water Damage Restoration

Why Choose NorthStar for Your Water Restoration Needs?

  • 24/7 Emergency Services: Immediate response any time, day or night, to mitigate damage quickly and efficiently.
  • Certified Professionals: Our team comprises industry-certified experts trained in the latest restoration techniques.
  • Advanced Technology: Utilizing cutting-edge equipment for water extraction, drying, and moisture detection to ensure thorough restoration.
  • Comprehensive Solutions: From initial assessment to final restoration, we cover all aspects of water damage, including mold prevention and remediation.
  • Local Expertise: Deep knowledge of Wausau and Central Wisconsin’s specific environmental challenges, ensuring tailored solutions for our community.
  • Customer-Centric Approach: We prioritize your peace of mind, offering transparent communication, detailed documentation, and compassionate service throughout the restoration process.
  • Proven Track Record: Backed by years of successful restoration projects and positive testimonials from homeowners and businesses in our region, our reputation as the #1 water damage restoration company speaks for itself.

Expertise in All Types of Water Damage Restoration

At NorthStar Restoration Services, we pride ourselves on our extensive expertise in handling every kind of water damage situation imaginable. Our team is rigorously trained and equipped to manage the full spectrum of water damage scenarios, from minor leaks to major floods, ensuring your property is restored to its original state with precision and care. We understand the nuances involved in different types of water damage and tailor our approach accordingly, guaranteeing the most effective restoration process for your specific needs.

  • Leak Detection and Repair: Quick identification and repair of leaks to prevent further damage and costly repairs.
  • Flood Damage Restoration: Comprehensive solutions for flood recovery, including water removal, drying, and sanitization.
  • Mold Remediation: Expert mold removal and prevention strategies to protect your health and your property.
  • Storm Damage Repair: Specialized services to address water damage caused by storms, including emergency board-up and structural drying.
  • Sewage Cleanup: Safe and thorough cleanup of hazardous sewage spills, ensuring a clean and hygienic environment.
  • Content and Document Drying: Advanced techniques to salvage and restore water-damaged documents, electronics, and personal items.
  • Preventative Measures and Advice: Providing valuable insights on how to prevent future water damage and maintain a safe, dry property.

What To Do If You Experience Flood, Water Or Sewer Damage:

Fill out our contact form or call us at (866) 439-9318 right away. The faster you act, the more money you’ll save.

If it’s a plumbing/sewer issue, turn off the water at the main if you can do so safely.

When we get there, we’ll immediately get to work to make it right again.

Do

  • Call NorthStar Restoration Services to process a water damage situation properly, with the appropriate commercial drying equipment.
  • Note: Prompt dry-out action in this regard is recommended to prevent further damage and personal loss. Prompt dry-out of water damaged property is the best action to prevent the growth of mold and other microbials. The longer you wait, the worse the situation may get.
  • Call a qualified remediation contractor at NorthStar Restoration Services for mold and fungal damage.
  • Open drawers and cabinet doors for interior drying, but do not force open stuck drawers or doors.
  • Place aluminum foil squares or china saucers under furniture legs to avoid carpet staining.
  • Ventilate wet areas. Turn on air conditioning for accelerated drying in the summer.
  • Stay out of rooms where ceilings are sagging from retained water.
  • Transport computers to a dry environment, remove cases and blow dry with low-pressure air, remove lamps, telephones, decorative items and any other pieces from wet furniture tops.
  • Freeze valuable books and documents to retard mildew growth until drying can be performed.

Don't

  • Do not touch anything with your bare hands. Oil from your hands can permeate upholstery, walls and woodwork, causing additional damage.
  • Do not wipe or attempt to wash fire residues from walls, ceilings or other absorbent surfaces.
  • Do not use carpeting or upholstered furniture impacted by heavy smoke residues or debris.
  • Do not use food items or canned foods exposed to heat.
  • Do not turn on computers, TVs, stereos or electrical appliances until they have been cleaned and checked.

Water Damage from Contaminated Water

Raw sewage and flood waste contains bacteria and other micro organisms which are extremely hazardous to human health. These can be transmitted by touching contaminated areas on shoes. Children, elderly, and pets are especially vulnerable. Frequent hand washing is an important preventative measure. Absorbent materials such as carpeting and drywall most likely will not be restorable after direct contact with sewage or flood contaminated water.

Do

  • Treat all water-impacted surfaces and furnishings as toxic, until property is decontaminated
  • Keep children and pets out of contaminated areas.
  • Call NorthStar Restoration Services for this type of damage.

Don't

  • Use over the counter germicidal products on contaminated surfaces. They do not fully eradicate bacteria and other micro organisms.

Frequently Asked Questions

Not many things are more of a headache to clean up than water damaged carpet. Even in the smallest of cases, there is always a scramble to get everything dried and cleaned to avoid unsightly stains and musty odors. So you can imagine the damage that even an inch of water in your living room may cause.

In many cases, simply throwing the carpet out and starting over with new would be the preferred course. If you wish to save your carpet, the good news is that you probably can, as long as the carpet has been wet for less than 48 hours, and if the water involved was not sewage based. Mold often takes no longer than 72 hours to form and spread. It can be difficult to clean thoroughly after that time. Your best course of action is to call NorthStar Restoration Services immediately for help. Our experienced professionals will help you determine if you should replace your carpets after water damage.

While flooding is impossible to miss, some events may be hard to notice, especially if you’re dealing with smaller water damage problems. Here are some signs you are experiencing water damage:

  • A damp smell, especially if accompanied by early signs of mold that might look like spots of dust or dirt.
  • Cold rooms that have a difficult time retaining heat. This not only increases your energy costs — it’s also an indicator that the inside of your walls might be damp.
  • Discoloration on ceilings or walls, especially if it appears in streaks.
  • A sound of dripping or running water in a place you usually don’t hear it, which can indicate that water damage is happening behind-the-scenes.

It can be clean, dirty, or anywhere in between. Knowing what kind of water problem you have will go a long way towards telling you how to fix it. You should understand the various categories of water and why they are classified as such.

The type of water damage you have and its treatment depends largely on the category of water involved. According to the IICRC S500 Standards and Reference Guide for Water Damages, water damage is typically defined by one of the three following categories:

Category 1 Water

Also known as Clean Water, this is water that is uncontaminated at the source and as such does not pose a threat if exposed to or consumed by humans or animals. Broken water lines or overflowing tubs or sinks would be examples of Clean Water.

Category 2 Water

Also known as Grey Water, this water may contain some varying degrees of contaminants at the source and may cause discomfort or illness if exposed to or consumed by humans or animals. Examples of Grey Water would include toilet water with urine present, sump pump failures, and discharge from dishwashers or washing machines.

Category 3 Water

Also known as Black Water, this refers to water that is highly contaminated at the source and may cause serious illness or even death if consumed by humans or animals. This water contains grossly unsanitary agents, harmful bacteria and fungi, and is usually the result of sewage based spills. Other sources may include seawater, rising water from rivers or streams, ground surface water or standing water.

Water damage to your home may or may not be covered by your insurance, depending on your policy. Generally, home insurance covers “sudden internal” water damage. This accounts for things like a leaking roof, toilet or sink overflow, and vandalism.

If the water damage is the result of a flood or any sort of homeowner neglect, your insurance policy usually will not cover the costs. If you’re unsure what’s covered and what’s not, it’s best to touch base with your insurance provider to get an answer. You can normally add extra insurance coverage for floods in $5,000 increments for about $50/year.

Sometimes water damage is inevitable, like when a massive storm strikes with little warning. Often, though, there are steps you can take to prevent your home or business from being damaged in the first place.

  • Regularly check for cracks and leaks. It doesn’t take a large opening in your roof, ceiling, or walls for water to get through and cause damage. If you notice anything that looks unusual, get it checked out immediately.
  • Clean your gutters at least twice a year. If water can properly drain from your roof, the chances of it building up and leaking into your home are quite small.
  • Keep your sump pump in working condition. Basement sump pumps do wonders for preventing floods from damaging your lowest level by keeping water levels low. Perform annual sump pump maintenance checks to make sure yours is always up to the task. It’s also a good idea to have a backup sump pump in case something goes wrong with the first one — we recommend a battery-operated unit in case the power goes out.
  • Make sure your yard allows water to drain away from your home. Certain types of landscaping can help reduce the risk of a flood damaging your home by helping water drain away and out of your yard.

Proudly Serving Central Wisconsin

Proudly providing disaster restoration and cleaning services to Clark, Langlade, Lincoln, Marathon, Shawano, Portage, Taylor, Waupaca, Wood and Counties.

  • Abbotsford
  • Amherst
  • Antigo
  • Athens
  • Auburndale
  • Colby
  • Dorchester
  • Edgar
  • Greenwood
  • Hatley
  • Iola
  • Kronenwetter
  • Loyal
  • Marathon City
  • Marshfield
  • Medford
  • Merrill
  • Minocqua
  • Mosinee
  • Owen-Withee
  • Plover
  • Rib Mountain
  • Rhinelander
  • Schofield
  • Spencer
  • Stevens Point
  • Stratford
  • Thorp
  • Tomahawk
  • Waupaca
  • Wausau
  • Weston
  • Wisconsin Rapids
  • Wittenberg
  • Woodruff
  • and every small town in between!