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Fire and Smoke Damage Repair in Wausau, WI

Fire & Smoke Damage Restoration

Is your home suffering from the aftermath of a fire? Smoke and soot can damage your property and belongings, causing odors that can linger for years if left untreated. At NorthStar Restoration Services, we understand how devastating fire damage can be. That's why we take a thorough, meticulous approach to damage.

Fire Damage Repair and Restoration Services

As part of the fire damage repair process, we can perform services such as the following:

  • Soot and Odor Removal
  • Structure and Content Cleaning/Repairs
  • Board Up and Roof Tarp Services

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Fire & Smoke Damage DOs and DON'Ts

After a fire, it is natural to want to jump in and clean the building and contents. Timely action can be a great help, but incorrect action can jeopardize or impede satisfactory restoration.


  • Clean and protect chrome trim on faucets and other bright work by washing with detergent and applying a coating of Vaseline or vegetable oil.
  • Blow off or brush-vacuum loose smoke particles from upholstery, draperies and carpeting.
  • Open windows for ventilation if weather permits.
  • Empty refrigerators and freezers if electricity is off, and prop open doors with a rolled towel or newspaper to allow for air circulation.
  • Remove pets to a clean environment if heavy fire residues are present.
  • Change HVAC filter, but leave your system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.
  • Limit movement in home to prevent soot particles from being embedded into upholstery and carpet.


  • Do not touch anything with your bare hands. Oil from your hands can permeate upholstery, walls and woodwork, causing additional damage.
  • Do not wipe or attempt to wash fire residues from walls, ceilings or other absorbent surfaces.
  • Do not use carpeting or upholstered furniture impacted by heavy smoke residues or debris.
  • Do not use food items or canned foods exposed to heat.
  • Do not turn on computers, TVs, stereos or electrical appliances until they have been cleaned and checked.

Frequently Asked Questions

Smoke that contains harmful ash and soot can linger long after a house fire has been put out. Breathing in that smoke over time can cause respiratory problems. In addition to that, carbon monoxide is often present following a fire and smoke damage. This colorless, odorless gas can be deadly when inhaled.

It's of utmost importance to have this damage professionally cleaned since most surface-level solutions will not fully remove the problem from your walls or belongings. Get in touch with the professionals at NorthStar Restoration Services if you've experienced a fire and are noticing signs of remaining smoke damage.

Moving out during the fire damage restoration process largely depends on the size and severity of the fire.

Generally, it will not be safe to stay in your home or business after a large fire due to smoke inhalation and potential structural damage. If the fire was contained to a small portion of the building, you may be able to stay if the affected rooms can be blocked off. Once our experienced restoration professionals arrive at your property, we'll work with you to assess the damage and decide on the best course of action.

The best and most critical thing to do after experiencing a fire is to contact a professional restoration company to help return your space back to normal. Many parts of the fire restoration process can be complicated, such as figuring out what belongings can be saved and what needs to be thrown away. Our experienced restoration professionals can help you make those decisions with resounding confidence.

In the meantime, you are able to start the process by taking detailed account of the damage. If it's possible, move unharmed items away from the damaged area. Make sure to take safety precautions such as wearing rubber gloves and a face mask. Do not go near the area at all if there is a heavy smell of smoke.

You should call a restoration company whenever you notice a problem. This may sound like common sense, but people often think they can do-it-yourself a minor damage issue and that usually results in a lot of trouble. Unless you are a licensed professional, do the safe thing and call your local certified restoration company.

Yes. No. Maybe. The single most confusing element related to water, fire, and mold damage is what is and is not covered. Find out what you have, or don't have, and learn what you need when it comes to water damage and your insurance.

Homeowners Policies

Water damage is probably the single most common reason that people make claims on their homeowner's policies. Unfortunately, it is only then that they actually discover what is and is not covered. Flooding is not usually covered under insurance, and if water damage can be in any way traced back to negligence on the part of the homeowner, it will not be covered. Sudden and unforeseen problems are usually covered.

You need to take the time and sit down with your insurance provider and determine the extent of your coverage. Making too many insurance claims for situations that are not covered can come back to haunt you when you try to shop for different insurance in the future.

Secure your property to prevent additional damage. Make any temporary repairs necessary, such as putting a tarp over your roof or boarding up your windows. Do not remove any evidence of damage and this may cause you to have your claim denied because you did not follow the correct policy procedures.

NorthStar Restoration Services provides these temporary services as well as full-service water, fire, mold and storm damage restoration. Call us today for help with tarping and board-up services.

Every situation is different. The amount of time it takes to clean fire, water, mold or storm damage depends on the extent of the damage, how many rooms were affected and other factors. NorthStar Restoration Services will clean as quickly and efficiently as possible to complete the job and get your home back to normal.

The cost of increased electrical usage is usually less than people think. It is often a cost that is paid for by your insurance provider if your policy allows for it. Usually, the cost is between $25-75.

Talk to your claims associate about what you should do and should not do before the clean-up team arrives.

Check your policies and speak to your insurance professional to learn exactly how your particular deductibles work.

Depreciation is the amount by which the value your home or personal property has decreased in since you bought it. Depreciation is caused by a combination of factors including:

  • Age – how long ago something was purchased
  • Condition – the amount of wear and taer or other damage
  • Obsolescence – whether newer models have been released

Based on this, recoverable depreciation is the portion of the depreciated amount that you can get back or "recover" from your insurance company when you make a claim on a policy with replacement cost coverage.

Proudly Serving Central Wisconsin

Central Wisconsin Damage Restoration Company

Proudly providing disaster restoration and cleaning services to Clark, Langlade, Lincoln, Marathon, Shawano, Portage, Taylor, Waupaca, Wood and Counties.

  • Abbotsford
  • Amherst
  • Antigo
  • Athens
  • Auburndale
  • Colby
  • Dorchester
  • Edgar
  • Greenwood
  • Hatley
  • Iola
  • Kronenwetter
  • Loyal
  • Marathon City
  • Marshfield
  • Medford
  • Merrill
  • Minocqua
  • Mosinee
  • Owen-Withee
  • Plover
  • Rib Mountain
  • Rhinelander
  • Schofield
  • Spencer
  • Stevens Point
  • Stratford
  • Thorp
  • Tomahawk
  • Waupaca
  • Wausau
  • Weston
  • Wisconsin Rapids
  • Wittenberg
  • Woodruff
  • and every small town in between!