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Carpet, Upholstery, Tile and Grout Cleaning in Wausau, WI

Carpet, Upholstery, Tile and Grout Cleaning

At NorthStar Restoration Services, we specialize in bringing your carpet, upholstery, tile and grout back to life with thorough, professional cleaning techniques. No matter the size of your home or business, we can have them looking, feeling and smelling their best in no time.

Whether you use our services on a recurring or one-time basis, you can rest assured that we will take the time to do the job right.

Special Offer!

Fill out our non-emergency form to request an estimate and receive $50.00 off your next service!* We will send you a $50 gift card by mail.

* Terms and conditions apply. Call (715) 302-0529 for details.

Special Carpet Cleaning Offer

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Frequently Asked Questions

It normally takes carpets between 6-10 hours to dry on their own once they've been cleaned. If the weather outside is dry, opening your home or business's windows can speed up the drying process. If the weather is rainy or humid, your carpets can take even longer to get to the point where you can walk on them again. Sometimes, a full 24 hours is needed to eliminate all traces of dampness.

Using high-quality floor fans is a great way to speed up your carpet's drying time. These fans are designed specifically to move a large volume of air right above your floors. They are often used to reduce the water during the flood restoration process. One of these fans can typically dry an entire room in a little over 30 minutes.

To keep your carpets clean from bacteria and allergens, these are the steps you should be taking:

  • Vacuum regularly. While vacuuming doesn't remove all of the dirt from your carpet, it is essential to keep debris from building up.
  • Consider placing rugs in high-traffic areas. Protecting your carpet with a washable rug is a great way to make sure you're walking on clean floors.
  • Remove shoes before walking on your carpet. Over 70% of people admit to walking on their carpet with shoes on. Doing this pushes large amounts of dirt deep into your flooring.
  • Get your carpets professionally cleaned at least every 12-18 months. Some homes may need professional carpet cleaning more frequently, depending on their lifestyle and personal preferences. Professional carpet cleaning equipment can wash away nearly all traces of dust, dirt, allergens and bacteria, helping prevent mold, respiratory problems and long-term stains.

You should call a restoration company whenever you notice a problem. This may sound like common sense, but people often think they can do-it-yourself a minor damage issue and that usually results in a lot of trouble. Unless you are a licensed professional, do the safe thing and call your local certified restoration company.

Yes. No. Maybe. The single most confusing element related to water, fire, and mold damage is what is and is not covered. Find out what you have, or don't have, and learn what you need when it comes to water damage and your insurance.

Homeowners Policies

Water damage is probably the single most common reason that people make claims on their homeowner's policies. Unfortunately, it is only then that they actually discover what is and is not covered. Flooding is not usually covered under insurance, and if water damage can be in any way traced back to negligence on the part of the homeowner, it will not be covered. Sudden and unforeseen problems are usually covered.

You need to take the time and sit down with your insurance provider and determine the extent of your coverage. Making too many insurance claims for situations that are not covered can come back to haunt you when you try to shop for different insurance in the future.

Secure your property to prevent additional damage. Make any temporary repairs necessary, such as putting a tarp over your roof or boarding up your windows. Do not remove any evidence of damage and this may cause you to have your claim denied because you did not follow the correct policy procedures.

NorthStar Restoration Services provides these temporary services as well as full-service water, fire, mold and storm damage restoration. Call us today for help with tarping and board-up services.

Every situation is different. The amount of time it takes to clean fire, water, mold or storm damage depends on the extent of the damage, how many rooms were affected and other factors. NorthStar Restoration Services will clean as quickly and efficiently as possible to complete the job and get your home back to normal.

The cost of increased electrical usage is usually less than people think. It is often a cost that is paid for by your insurance provider if your policy allows for it. Usually, the cost is between $25-75.

Talk to your claims associate about what you should do and should not do before the clean-up team arrives.

Check your policies and speak to your insurance professional to learn exactly how your particular deductibles work.

Depreciation is the amount by which the value your home or personal property has decreased in since you bought it. Depreciation is caused by a combination of factors including:

  • Age – how long ago something was purchased
  • Condition – the amount of wear and taer or other damage
  • Obsolescence – whether newer models have been released

Based on this, recoverable depreciation is the portion of the depreciated amount that you can get back or "recover" from your insurance company when you make a claim on a policy with replacement cost coverage.

Proudly Serving Central Wisconsin

Central Wisconsin Damage Restoration Company

Proudly providing disaster restoration and cleaning services to Clark, Langlade, Lincoln, Marathon, Shawano, Portage, Taylor, Waupaca, Wood and Counties.

  • Abbotsford
  • Amherst
  • Antigo
  • Athens
  • Auburndale
  • Colby
  • Dorchester
  • Edgar
  • Greenwood
  • Hatley
  • Iola
  • Kronenwetter
  • Loyal
  • Marathon City
  • Marshfield
  • Medford
  • Merrill
  • Minocqua
  • Mosinee
  • Owen-Withee
  • Plover
  • Rib Mountain
  • Rhinelander
  • Schofield
  • Spencer
  • Stevens Point
  • Stratford
  • Thorp
  • Tomahawk
  • Waupaca
  • Wausau
  • Weston
  • Wisconsin Rapids
  • Wittenberg
  • Woodruff
  • and every small town in between!